Being based in the USA and finding someone we could trust in Australia was proving difficult until I researched CNA Immigration.
From the beginning, Charbel was understanding and helpful. Throughout the almost 2 year-long process, all over email, we worked together to supply all the paperwork needed. Charbel was extremely helpful and took time to answer any questions i had, day or night.
More importantly, when the consulate took over 12 months to approve the visa and the documentation began to expiry, it was Charbel who partitioned them to extend the validity for us hence prompting the approval not long after.
When personal issues also required me to return to Australian earlier, Charbel was extremely helpful and empathetic, reaching back out to the consulate on our behalf. Overall I would highly recommend Charbel and CNA Immigration, you will not be disappointed.