Let's Talk

A matter of FAQ's



In Australia, it is illegal for a person to provide immigration assistance unless they are registered with the Office of the Migration Agents Registration Authority (Office of the MARA).

A registered migration agent can use their knowledge of Australian immigration legislation to offer advice or assistance to a person wishing to obtain a visa to enter or remain in Australia. They can also give assistance to people who are nominating or sponsoring prospective visa applicants and their accompanying family members.

People who practice in Australia as unregistered migration agents may be subject to penalties, ranging from fines of up to $5,500 to imprisonment for up to 10 years.

Please be aware of migration fraud. People may give you false  information in order to take advantage of your desire to obtain an Australian visa.

Registered migration agents must operate under a strict Code of Conduct which may be viewed here, and they must also remain up to date with their knowledge of constantly changing immigration legislation and must meet a strict set of registration renewal requirements on an annual basis.

A frequent question we encounter in our business is ‘how can a migration agent improve my prospects of success’? Currently, the Department of Immigration does not require that you use a registered migration agent when applying to migrate to Australia, however experience in Australian immigration law since 2008 has helped establish the value we are able to provide our clients with are as follows:

We know the law: The Migration Act is the country’s second longest piece of legislation to our taxation laws.  Registered migration agents have an educating understanding of the Act and Regulations and also have access to the Department of Immigration policy guidelines that are not available to the general public. There is no second guessing for a migration agent and every advice is calculated in accordance with the law which aims to minimise the chance of error and visa refusal.

Government charges are not refundable: Visa Application Charges can be quite expensive. Currently, there are a number of visa subclasses where your application charge will be close to AUD7,000.00. This fee does not take into account additional costs that may be payable if you have any children or other dependents who will be included on your application.  

Visa refusals will cause unnecessary delays and are a waste of time and money: If your visa application is refused, the Migration Act operates to limit the type of application you are able to make if you are in the country and you do not get a second chance. If you are outside of Australia, you would have already experienced considerable delays as a result of the refusal.

We are accountable for our actions: Registered migration agents are prohibited from submitting visa applications that have no prospects of success. If this happens too frequently, a migration agent may risk losing their license to practice and will find themselves unemployed. Registered migration agents are also required to hold professional indemnity insurance to protect the interests of people and organisations they serve.

Up to date knowledge of Australian immigration law and procedure: Each year, a registered migration agent must re-apply for their license to practice with the Office of the Migration Agents Registration Authority in Australia. This process involves the migration agent demonstrating they have met all of their continuing professional development requirements to ensure their knowledge is up to date and corresponds with any changes that may have taken place to Australia’s immigration laws.



Registered migration agent's all share one common attribute - their MARN, which stands for 'Migration Agents Registration Number.' Registered Migration Agents in Australia and overseas are required by law to provide their MARA registration details on all advertising material. 

Clause 2.11 of the Migration Agents Code of Professional Conduct states that 'A registered migration agent must, when advertising: (a) include in the advertisement the words “Migration Agents Registration Number” or “MARN”, followed by the agent’s individual registration number';

The first two digits of a Migration Agents Registration Number represent the year they were first registered. My MARN starts with '08' which means confirms to the public beyond any reasonable doubt that I was first registered in 2008. 

My Migration Agents Registration No is 0851787 and you will see this digit published on every page of this website. This is a requirement by law and if you do not see a MARN on your migration agents website, chances are you are dealing with a fake agent who is likely to do you more harm than any good.

The fee charged by your migration agent must be fair and reasonable. Your migration agent will determine their fees based on your circumstances and a number of factors.

Migration agent fees vary and depend on a number of factors, including:

  • The type of visa application you will be making. 
  • The amount of time it will take to prepare your Australian visa submission.
  • The level of service you require. That is, do you require a formal advice or do you need a migration agent to handle your case from start to finish.
  • Whether or not you have challenging immigration law issues that need to be addressed.
  • If your migration agent has many years of experience, their fees might be higher. 

Before starting work, a migration agent will provide you with a written estimate of fees you will be charged for their Australian immigration services. You client agreement will specify:

  • professional service fees which may be charged either by the hour or by the service.
  • visa application charges and other disbursements. 



We are committed to remaining competitive whilst delivering a high quality immigration service to the general public. To help meet this objective, we will meet any written quote by 10 percent when the following terms and conditions are met: 

  • You received your written quote no more than 30 days prior to contacting our office
  • The quote was provided by a registered migration agent based in Australia
  • The quote falls within the current OMARA Average Fee guide
  • The registered migration agent who provided you with the quote is for an identical service you are seeking from our office and has been in practice since before 2008. Please see heading above titled 'Experienced Migration Agent' for a simple method to help determine when any migration agent was first registered. 

This is part of our ongoing commitment to the general public.

We are primarily located in Sydney, Australia at Level 34 AMP Centre, 50 Bridge Street, Sydney NSW 2000. 

Irrespective of our location, we are able to help you wherever in the world you may be located. We regularly assist individuals and organisations with their immigration requirements who are based in other Australian cities and from all over the globe.


© Copyright 2019 CNA Immigration Pty Ltd 

Migration Agent Registration Number 0851787


', 'auto');ga('send', 'pageview');